Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about how we cover crypto gambling for US players? This page explains how to get in touch and what happens once you do.

How to Reach the Team

The best way to contact us is by email at [email protected]. We read every message that comes in and aim to reply within a couple of working days. If you can, tell us upfront what your message is about — a review, a bonus term, a licensing question, or something else — so we can get back to you with a useful answer rather than a generic one.

What We Can Help With

Crypto Casinos exists to help US readers compare crypto casinos on the things that actually matter — supported coins, payout speed, KYC requirements, licensing and bonus terms. Some of the most common reasons people write in include:

• Review accuracy — If a bonus figure, wagering requirement, supported coin, or licensing detail on one of our pages looks out of date, tell us. Operators change terms often and we would rather correct it than leave it wrong.
• Ranking and methodology questions — If you want to know why one site sits above another, or how we weigh things like payout speed against game variety, ask us directly and we will explain our reasoning.
• Coverage requests — If there is a crypto casino topic, coin, or comparison you think we should cover, let us know what it is and why it matters to you.
• Commercial and partnership enquiries — If you represent a casino brand or an affiliate programme and want to discuss coverage, introduce yourself and explain what you have in mind. Note that we accept no obligation to feature or rank any operator, and commercial relationships never decide our editorial rankings.
• Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please say so in your message. We will point you toward appropriate resources, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, independent of contacting us.

What to Include for a Faster Response

A short, specific message gets answered faster than a long, general one. Where relevant, it helps to include:

1. The name of the casino or the page you are asking about
2. A link or a description of where you saw the information in question
3. What you expected to see versus what you actually found
4. Any screenshots, if you have them and the issue is visual or technical

We do not need account numbers, wallet addresses, or transaction details to look into a general query about our content — please avoid sending sensitive financial or identity information by email.

What Happens After You Write In

A real person reviews every message. We do not rely on automated replies to close out enquiries. Our usual target is to respond within two working days, though it can take longer during busy periods — we appreciate patience and always follow up.

If your message points to something we have got wrong, we will check it against the operator's current terms and update the relevant page. If it is a question about how crypto casinos work in the US, we will answer as clearly as we can, but we cannot give tax or legal advice — for anything specific to your own situation, a qualified tax or legal professional is the right person to ask.

A Word on What This Page Is Not

This contact page is for questions and feedback about our content, not a support channel for any individual casino. If you have a dispute over a deposit, withdrawal, or bonus with a specific operator, you will need to raise it directly with that casino's own support team. If you are researching a specific site's reliability before signing up, our reviews and our page on non-GamStop casino options are a good place to start.

It is also worth remembering that offshore crypto casinos sit in a legal grey area for US players — they are typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. If you are unsure whether a particular site is appropriate for your state, that is a good thing to ask us about, though the final check of your own state's laws is always your responsibility.

Before You Play, or Before You Write In

All content on this site is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the state and the operator. Gambling involves real financial risk, and playing with cryptocurrency adds the additional risk of price volatility between the time you deposit and the time you withdraw. Nothing on this site should be read as a promise of winnings or a way to generate income. If gambling stops being enjoyable or starts to feel like a problem, free confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites don't always offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth checking what safeguards a site actually provides before you play.

We look forward to hearing from you, whatever the reason.